i24HRS Digital (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
When you:
• Fill out contact forms • Book consultations • Request services • Subscribe to communications • Provide payment information
We may collect:
• Name • Email address • Phone number • Business information • Billing address • Payment-related information
B. Payment Processing
We use Stripe, Inc. (“Stripe”) as our third-party payment processor.
When you make a payment:
• Payment information is processed directly by Stripe • We do not store full credit card numbers on our servers
We may share necessary transaction details with Stripe, including:
• Name • Email address • Billing address • Transaction information
Stripe may collect additional data directly for fraud detection, authentication, compliance, and risk analysis.
When you visit our website, we may automatically collect:
• IP address • Device information • Browser type • Pages visited • Referring website • Date and time of access
This may occur through cookies, analytics tools, advertising platforms, and similar technologies.
2. SMS Communications & Mobile Information
By providing your phone number and affirmatively opting in through our website forms, booking pages, or other communication channels, you consent to receive SMS (text) messages from i24HRS Digital related to:
• Appointment confirmations and reminders • Service updates • Account notifications • Marketing communications and promotions
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP to any message received. For assistance, reply HELP or contact us at: [Insert Email Address].
Consent to receive SMS messages is not a condition of purchase.
We do not sell, rent, or share your mobile phone number with third parties for their independent marketing purposes.
Mobile information will be used solely for the purposes stated in this Privacy Policy.
3. How We Use Your Information
We may use personal information to:
• Provide and manage our services • Process transactions • Communicate with you • Send marketing communications (where permitted) • Improve our website and advertising • Maintain CRM records • Comply with legal obligations • Prevent fraud and protect business interests
4. How We Share Information
We do not sell personal information.
We may share information with trusted third parties, including:
• Payment processors (Stripe) • CRM and automation platforms (e.g., GoHighLevel) • Analytics providers (e.g., Google Analytics) • Advertising platforms (e.g., Meta, Google Ads) • Professional advisors and service providers
These third parties process information in accordance with their own privacy policies.
We may disclose information if required by law or to protect legal rights.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze website traffic • Improve user experience • Measure marketing performance • Support fraud prevention, including payment processing
You may disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.
If required by applicable law, we provide cookie consent mechanisms.
6. Data Retention
We retain personal information only as long as necessary to:
• Provide services • Fulfill contractual obligations • Comply with legal requirements • Resolve disputes
Financial records may be retained as required by tax and accounting laws.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have rights including:
• Accessing your personal information • Correcting inaccurate data • Requesting deletion • Limiting processing • Withdrawing consent
To exercise these rights, contact: [Insert Contact Email]
We may verify identity before fulfilling requests.
California Residents (CCPA)
California residents may request disclosure of personal information collected and request deletion where applicable under the California Consumer Privacy Act.
EU/EEA Residents (GDPR)
Where applicable, individuals in the EU/EEA may exercise rights under the General Data Protection Regulation.
9. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
10. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised Effective Date.
13. Contact Information
If you have questions regarding this Privacy Policy, contact: